Director of Customer Experience, Jacob Kosior

Jacob Kosior

Director of Customer Experience

Jacob Kosior serves as the Director of Customer Experience for BH Companies. He oversees prospect and resident-facing initiatives aimed at fulfilling our customer service philosophy and implements best-in-class tools to meet the needs of our prospective, current, and future residents. Jacob also oversees the leasing and marketing efforts for the B.HOM Student Living portfolio of purpose-built student housing assets, including digital marketing, onsite marketing efforts, leasing initiatives, and vendor management.

He has 10 years of experience in the multifamily housing industry, including operations and new development lease-ups of affordable, conventional, and student housing assets.

Jacob holds a Bachelor of Arts degree from Princeton University and a Master’s in Urban Planning and Policy from the University of Illinois at Chicago.

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